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School Policies
● TUITION DUE DATE: Payment is due on the 1st of the month. If payment is not received by the 15th of the month, your lessons and rehearsals will be suspended at the Schoolʼs discretion until you have contacted us to arrange payment.
● REGISTRATION FEE: A one-time registration fee of $100 is billed at the time of sign-up.
● PAYMENT METHODS: Payments are processed by pre-authorized credit/debit card only. We do not accept personal checks or cash for monthly tuition payments.
● LESSON CANCELLATION AND MAKEUPS: We require 24 hours notice if you wish to cancel and reschedule a lesson. Any lessons canceled within 24 hours are not eligible for a makeup lesson. Makeup lessons must be redeemed within 90 days. Make-up lessons cannot be stored in lieu of a monthly payment and all make-ups must be scheduled while your account is active.
● HOLIDAY CLOSURES / INCLEMENT WEATHER: School of Rock is closed for the following holidays: New Years Day, Independence Day, Thanksgiving, Christmas and Easter
● We do not offer makeup lessons for the above holidays. Because School of Rock is billed monthly, there are typically about four months out of the year when a student may receive five lessons per month at no additional charge. This balances out any missed holidays and we strive to ensure that every student receives an average of four lessons per month over the course of a show season.
● In the event of a closure due to inclement weather, a make-up lesson will be offered. However, the date and time of weather-related make-ups will be assigned and may or may not be with the student's regular instructor.
● SUBSTITUTES: Most of our staff are working musicians who tour & perform locally (and occasionally get sick). When we have an instructor out, we will do our best to provide a substitute instructor at your normal weekly lesson time. Sometimes, we have to make adjustments to the time or reschedule a lesson entirely. We may not have the opportunity to give notice that a substitute instructor will be teaching your lesson until immediately prior.
● MEMBERSHIP CHANGES / CANCELLATION POLICY: All requests for changes to your membership plan or cancellation must be emailed to the front of house staff. We require 30 days' notice via email for enrollment changes or cancellations.
● REGISTRATION FEE: A one-time registration fee of $100 is billed at the time of sign-up.
● PAYMENT METHODS: Payments are processed by pre-authorized credit/debit card only. We do not accept personal checks or cash for monthly tuition payments.
● LESSON CANCELLATION AND MAKEUPS: We require 24 hours notice if you wish to cancel and reschedule a lesson. Any lessons canceled within 24 hours are not eligible for a makeup lesson. Makeup lessons must be redeemed within 90 days. Make-up lessons cannot be stored in lieu of a monthly payment and all make-ups must be scheduled while your account is active.
● HOLIDAY CLOSURES / INCLEMENT WEATHER: School of Rock is closed for the following holidays: New Years Day, Independence Day, Thanksgiving, Christmas and Easter
● We do not offer makeup lessons for the above holidays. Because School of Rock is billed monthly, there are typically about four months out of the year when a student may receive five lessons per month at no additional charge. This balances out any missed holidays and we strive to ensure that every student receives an average of four lessons per month over the course of a show season.
● In the event of a closure due to inclement weather, a make-up lesson will be offered. However, the date and time of weather-related make-ups will be assigned and may or may not be with the student's regular instructor.
● SUBSTITUTES: Most of our staff are working musicians who tour & perform locally (and occasionally get sick). When we have an instructor out, we will do our best to provide a substitute instructor at your normal weekly lesson time. Sometimes, we have to make adjustments to the time or reschedule a lesson entirely. We may not have the opportunity to give notice that a substitute instructor will be teaching your lesson until immediately prior.
● MEMBERSHIP CHANGES / CANCELLATION POLICY: All requests for changes to your membership plan or cancellation must be emailed to the front of house staff. We require 30 days' notice via email for enrollment changes or cancellations.
Thank you very much for choosing SCHOOL OF ROCK SOUTH PALM BEACH - SPBSCHEDULING@SCHOOLOFROCK.COM
CALL OR TEXT 561-855-2646
CALL OR TEXT 561-855-2646